FAQ

Frequently asked questions

The essentials: how Pulse works, what Energy Score is, whether you need wearables, what about privacy and what it costs.

General

  • What is Pulse?

    Pulse is an energy-based planner. It brings sleep, activity, mood, weather and behavior into a single Energy Score and builds a realistic day plan around your current state. The Pulse assistant notices dips and suggests what to change.

  • Which platforms are supported?

    Android and iOS. Pulse for desktop — macOS and Windows — is in development and will be available later.

  • Do I need wearables?

    No. With an Oura, Fitbit, Garmin or Apple Watch the estimate is sharper, but Pulse works without them — on check-ins, behavior, weather and your chronotype.

  • Do I need an internet connection?

    The baseline calculation and plan work on your device. A connection is needed for weather, syncing across devices and the AI coach's replies.

Energy Score & plan

  • How is Energy Score calculated?

    It's a daily energy metric assembled from several signals: sleep and recovery, activity, mood and stress from check-ins, weather and the day's context. Every number can be expanded down to the factors behind it.

  • What makes a day plan "realistic"?

    The plan accounts for your energy forecast: on low days Pulse doesn't pile on overload — it spreads important tasks onto peaks and schedules recovery.

  • What does the Pulse assistant do?

    It's the AI coach inside the app. It sees your state, gently warns about dips and suggests recovery and focus practices. Your plan changes only when you tap "Apply".

Privacy & data

  • Where does my data go?

    Only where you allow it: consent is asked per data type. Sync between devices is end-to-end encrypted, and AI requests go through our server without your identifiers. Export and deletion — any time.

  • How does Pulse get health data?

    Through Health Connect (Android) and Apple Health (iOS), and directly from Oura — only with your explicit permission, which you can revoke at any time.

  • Do you sell data or show ads?

    No. We don't sell data and don't use ad tracking on any plan.

Pricing & subscription

  • How much does it cost?

    Free — free forever. Pro — $9.99/mo or $95.99/yr. Premium — $19.99/mo or $191.99/yr. 14 days of Premium free, no card. The privacy rules are the same on every plan.

  • How does payment work?

    You subscribe in the app. Renew or cancel there any time.

  • How do I get support?

    Email support@duohuman.ai or reach the DuoHuman Telegram channel — we'll help with install, subscription and setup.

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